Came here years ago for laser hair removal while they we're under the name "Laser Beauty Medical Spas" and still remember the experiences to this day. They do GREAT work and have a beautiful office. That's a lot to say with the thick and ample hair texture I have. I did my underarms and they left minimal shading which can be a thing. The only reason I didn't put 5 stars is because they're sticklers on time. Being that we all have lives and some more hectic than others, a little more understanding would be appreciated. The quality for this service is incomparable though, will be back! More
Came here years ago for laser hair removal while they we’re under the name "Laser Beauty Medical Spas" and still remember the experiences to this day. They do GREAT work and have a beautiful office.That’s a lot to say with the thick and ample hair texture I have. I did my underarms and they left minimal shading which can be a thing. The only reason I didn’t put 5 stars is because they’re sticklers on time.Being that we all have lives and some more hectic than others, a little more understanding would be appreciated. The quality for this service is incomparable though, will be back! More
I've been wanting to do laser for a LONG time and finally took the plunge with a Groupon for underarms (6 treatments) back in February /March. I added legs when they gave me a half off deal. The laser worked immediately so I only had to shave right before my next appointment (every 5 weeks). Autumn was my tech every time and she is great to talk to, not just about your skin/hair! After my 5th/ 6th underarm treatment and my 4th/ 5th leg treatment, my hair began to grow back faster so I added a 7th treatment for underarms and a 6th for legs. Because I developed some skin discoloration on my legs, Autumn switched me to another laser type. Verdict is still out on the new laser. It definitely didn't give me a bad skin reaction like the other one but it didn't feel as strong. For now not sure how much longer I'll keep up the treatments as my hair is being more stubborn than in the beginning but at least it's thinned out and not as noticeable (I have coarse black hair on a lighter skin tone & am Hispanic). If you're thinking about it, I would try this place out! Not sketchy and everyone is friendly. *UPDATE: 2 months after I stopped treatment (had 7 underarm and 6 full leg) I have full regrowth of hair on underarms and thighs while my shins/calves have 50% regrowth with tons of ingrowns so you know those suckers are coming back from the dead. Oh well. More
I discovered this place thru yelp. Since I was in the neighborhood to run few errands I decided to step in for a consultation. I was treated very warmly at the reception. Maya was very friendly and informative during the consultation. I got here to do the laser treatment for my side burns. It's just been 2 sittings, but must say its pretty nice. I would definitely recommend this place. More
Nicole was an excellent tech. She made me feel very comfortable and and answered all my questions! So excited to be hair free in certain areas! Lol The office is decorated very cute and everything is very professional and clean! I was told by someone when I called to shave 2 days prior, but I had to have the area shaved while I was there because it was too hairy after 2 days. Really, you need to shave extremely well to have the laser work well so make sure to shave so the area is baby smooth. I had the Groupon which is an awesome deal. However, I didn't know I'd have to purchase 50 dollars worth of product when I got there. Not a huge deal and you definitely need it. It's only a one time purchase for the whole process. It just would have been nice to know. I'll keep you ladies updated with the rest of the process. :) 12/15 Autumn was so great, she knew to turn up the laser to make my treatment better. I think from now on i'll request her. Apparently, I had been on a lower level of the laser last time and I needed to be moved up a level. ASK them to turn up the laser if the pain isn't bad at all. There should be a little pain as much as you can stand. It means the treatment is working better. Had a great experience. After session 2 and hair really isn't really even growing back! WOW. Can't wait for the next session because there's still some patches that haven't been zapped enough yet or something. Anyway, YAY. I am very pale and have super dark coarse hair so the laser really works well on me. Here's an interesting thing, the hair will began to fall out on it's own if you don't shave it. Make sure you exfoliate with the product, and sometimes the hairs will come right out if you barely pull. If there's any resistance when you pull those hairs aren't ready to come out. Some will just fall out with exfoliation or on their own. It's weirdly satisfying. More
I've been to both the Dallas and Allen locations of LBMS and I've always been pretty happy with them. The laser treatment is very quick, as painless as could be expected and the technicians are great! I would say that my only qualm is with scheduling--I live about an hour north of Dallas so my only free time for visits occurs on Saturdays which has really restricted availability. This has caused me to have a hard time making it in for my regular 5-6 week appointment. More
Awesome, professional, friendly staff! Very quick and efficient. I purchased a lip and underarm package last year and am thrilled with the results! When I get ready I'm amazed when I look at my armpits and think, "man, I'm so glad I don't have to tweeze that or rush to shave it!" Totally worth the splurge as a broke college student. At my first visit they gave me a gift bag with info, coupons, and even a tiny travel bath sponge. They offer a selection of lotions and sun screens to keep your skin protected post session too. They really have thought of everything, keep up the good work! More
I love their machines, I have been doing laser for years and just go to them for touch-ups, Heather helped me and I ended up buying another package as well. BEST PLACE to get the bikini area lasered, least amount of pain whit their genius technique. I have referred 3 friends to them who are also please with them More
This is my second visit out of 6 in my package that I purchased and I am very satisfied with the results so far. The employees are very professional and I love how they are open on Saturdays, making it easy for those who work Monday through Friday. I do wish they would call to give a heads up for follow up appointments, especially because appointments are several weeks out. I asked them if they could give a courtesy call after the first visit and they said they could. Even though they didn't, I'm still really impressed with this place. More
I've been going here for about a year now. I had my under arms and legs done. The staff is very professional and they do a very thorough job. Ive recommended their service to a bunch of my girl friends. They always have great deals on groupon so be on the look out! More
I've looked around and this place truly has the best deals in town! Staff here are very sweet and quick. The wait time before your appointment isn't long, which is great bc I go during my lunch break often and don't have much time. The facilities are clean and office/scheduling is very organized. They have just started emailing for appointments, which is very convenient. I've referred several friends here and they are all happy with their results. More
Let me preface this review by saying that my last treatment here was about a year ago. So, my experiences there may not reflect the most current situation, but at least I can tell you how it was for me back then. Most importantly, I can say that over a year later, I have had great results, and I hardly ever pick up a razor anymore. I was told that I might need touch-up treatments every few months, but it wasn't necessary. I do have a little hair regrowth at times, but the hair is much finer and very sparse. I am very happy with my results. I had originally purchased a Groupon, but the areas listed were limited, so I paid extra to treat additional areas. I checked prices at other laser spas, and I would have paid a LOT more for the same services elsewhere. And I mean thousands! When I called to schedule my first appointment, I wasn't able to get in until 2 months later because of the popularity of the Groupon. No big deal. But my first appointment ended up taking several hours. I spent a lot of time waiting in-between treatments, but on the plus side, they were very thorough with me. And because I had to wait so long, they gave me a small discount on my package, so at least they acknowledged my patience. Follow-up appointments are generally scheduled 8 weeks out to allow for new hair growth, sometimes 10. My next appointment was a breeze, and I was in and out quickly. If you can schedule for the first appointment of the day, that will guarantee promptness. For a few appointments, I had a long wait, maybe close to an hour each time, even though I showed up early. They have introduced new Groupon deals since the first one, so they will continue to be busy. On the plus side, they have hired new technicians to keep up with their demanding schedule. All of the technicians I have encountered are very friendly and professional, many with years of laser hair removal experience. They are also all female, so it was never uncomfortable. About the laser, they use the Candela GentleLASE (alexandrite laser), which has a cooling device to help ease the pain. To me, the laser is pretty painful either way. But you get used to it, and the pain doesn't last long at all. My skin would be temporarily red after treatments, but I have never been burned. I've read that the alexandrite laser works best for those with pale skin and dark hair, so it was perfect for me. Bottom line- yes, you may have to wait at your appointment. But the laser works well, the technicians do a good job, and they have some of the best prices around. Isn't that what really matters? More
I waited until my treatments were finished to do this review because I wanted to give the big picture. I did buy on Groupon . At first I was concerned because it was a great price and seems too good to be true. The first couple of appointments the wait time were too long however the following appointments I have only waited 15 minutes which is not the end of the world. On the 5th appointment I felt that I still had too much hair growing. Gita turned up the laser and I had little to no hair on my 6th and last one. Gita is a little hard to understand but she does seem to know what she is talking about. I think I like her the best because she takes her time and gets every single piece of hair. I would recommend them to a friend especially for the cost. I gave them a 4 because I do believe you should be seen at your scheduled time any place you are paying for a service and the hair is gone which is what matters to me. More
I have had a great experience with these folks. I've been in for two treatments and the staff up front was very friendly, and my appointments have all been scheduled correctly in the appropriate time frame. The techs are well educated and extremely knowledgeable about their field. Gita, the office manager, went out of her way to make sure I was satisfied with my results and to see if there was anything at all that they could do for me. Like any other medical facility you may have to wait 15 minutes for your appointment. Remember it's a clinical procedure on people not an assembly line so plan accordingly. I'm recommending this place to my coworkers who are interested in the procedure after seeing my results. More